KOKOPELLI HOME SERVICES – PRIVACY POLICY

Effective Date: 4-6-26

Kokopelli Home Services LLC (“Kokopelli,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information you provide when you use our website, request services, or communicate with us by phone, email, or text message.

1. BUSINESS INFORMATION

Kokopelli Home Services LLC
Grand Junction, Colorado
Phone: (970) 361-3408
Email: sales@kokopellihomeservices.com
Website: www.kokopellihomeservices.com

2. INFORMATION WE COLLECT

We may collect information you provide to us, including:
- Name
- Phone number
- Email address
- Service address
- Details about requested services
- Payment or billing information, if applicable

We may also collect limited technical information when you use our website, such as:
- IP address
- Browser type
- Device information
- Website activity

3. HOW WE USE YOUR INFORMATION

We may use your information to:
- Schedule and provide home maintenance and repair services
- Respond to inquiries and customer support requests
- Send appointment reminders and service updates
- Send invoices or payment-related communications
- Improve our website and customer experience
- Maintain business records

4. TEXT MESSAGING / SMS

If you provide your mobile number and opt in, you agree to receive SMS text messages from Kokopelli Home Services LLC. These messages may include:
- Appointment scheduling and confirmations
- Appointment reminders
- Technician arrival updates
- Service updates
- Follow-up messages related to completed or requested services

Message frequency varies based on your interaction with us.

Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP.
You can reply HELP for assistance.

We do not sell, rent, or share your mobile opt-in data or consent with third parties for their marketing or promotional purposes.

5. HOW WE SHARE INFORMATION

We may share your information only as needed to operate our business and provide services, including with:
- Employees or contractors performing services
- Payment processors
- Technology or website service providers
- Government or legal authorities when required by law

6. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, or disclosure.

7. YOUR CHOICES

You may contact us to:
- Update or correct your information
- Ask questions about our data practices
- Request that we delete information where applicable

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. CONTACT US

If you have questions about this Privacy Policy, contact us at:

Kokopelli Home Services LLC
Phone: (970) 361-3408
Email: sales@kokopellihomeservices.com
Website: www.kokopellihomeservices.com